The insurance industry bears testimony to a decade of mergers and acquisitions and changed consumer lifestyles. Insurance companies the world over are making investments to reduce operational costs and improve customer retention. A legacy modernization and process innovation drive is on, in order to transform their policy subscription and claims administration systems. With the advent of social media and mobility, customer expectations of service and engagement have gone up.

Every cloud has a silver lining and when you insure from a cloud you have enough reasons to be on cloud nine. Insurance enterprises face challenges like online audience attraction and acquisition, data virtualization and visualization, claims management, fraud detection and the likes. Netfunda Technologies leverages its learning and experience with corporate clients to give differentiated solutions and products.

1. Claims and premium management 

Billing and Subscription Management is the automatic billing and subscription management system that from Netfunda Technologies enables insurance enterprises to accept premium payments, set reminders for premiums,, reduce claims processing time and costs improve customer satisfaction levels. Our product allows data export to accounting software and improves user experience.

2. Online audience attraction and acquisition

The next generations of insurance consumers demand instant gratification. The mantra therefore is to optimize engagement with customers and advisors and then convert. Customer Relationship Management from Netfunda Technologies enables insurance enterprises to fast track lead generation, assign leads to executives, and engage with leads and prospects. Performance metrics like quality leads, brand awareness, direct channel sales ratio and conversion ratio thus get a boost.

3. Fraud detection

Marketing automation and analytics from Netfunda Technologies enables fraud detection by digging deep and analyzing data. When CRM is linked to social media platforms it enables a customer centric ecosystem which can benefit the insurance enterprise provided that it can leverage the collective intelligence of its customer base. Our product provides clean data, does predictive modeling, data virtualization and visualization and builds an integrated case management system to detect frauds.

4. Recruiting

Applicant Tracking System from Netfunda Technologies is the recruitment management software enables insurance enterprises to execute recruitment functions like posting job vacancies on multiple channels, build and scan a repository of resumes, prioritize and rank resumes by filtering them and scheduling selection processes thus reducing costs, cycle time and efforts in recruitment.

5. HRMS 

Human Resource Management System from Netfunda Technologies  enables insurance enterprises execute functions across the wheel of human resources management such as performance management, payroll management, leave processing, reporting and employee benefits administration, all from a single window. Our product drives management of enterprise performance as a summation of employee and team performances.    

6. Netfunda On-Cloud 

 Netfunda On-Cloud from Netfunda Technologies is the business app builder that enables healthcare enterprises to create custom apps for improving online presence and thus improve user experience with regard to product offerings, payment options and plans, claims settlement and a host of other functions which can be hosted from the cloud and embedded in the website or server as mobile app.